Items purchased between Nov. 1 and Dec. 31 typically have an extended return window through Jan. 14. Condition and Fees
You have two primary ways to return a computer purchased from Best Buy: Best Buy Return & Exchange Policy best buy computer return policy
To receive a full refund, the computer must be in "like-new" condition. This includes returning the original box, all power adapters, and any included accessories. Items purchased between Nov
Best Buy 's return policy for computers allows for a full refund or exchange within for most customers, provided the item is returned in like-new condition with all original packaging and accessories . While the standard window is short, membership in "My Best Buy" programs can significantly extend this timeframe. Core Return Windows Best Buy 's return policy for computers allows
60 days.
While standard laptops often don't have a restocking fee, specific "activatable" devices (those with cellular capability) or high-end workstations may incur a 15% restocking fee if opened.
Customers are responsible for removing all personal data and resetting the device before returning it. Return Methods