The return period begins on the day you receive the product. 15 days. My Best Buy Plus™ & Total™ Members: 60 days.
Most standard laptops do not incur a restocking fee at Best Buy, unlike some other retailers or specific "activatable" cellular devices. best buy open box laptop return policy
Best Buy treats open-box laptops almost identically to new products regarding returns and exchanges. You generally have a for a full refund or exchange, provided the item is returned in its purchased condition with all included accessories . Standard Return Windows The return period begins on the day you receive the product
The fastest method. Bring the laptop, receipt (digital or paper), and all accessories to the Customer Service desk . Most standard laptops do not incur a restocking
Refunds are typically issued to the original form of payment. For mail-in returns, processing takes 7–10 business days once received.
Open-box laptops still carry a manufacturer's warranty, which usually resets to the date of your purchase. Return Methods
For online orders, you can print a prepaid shipping label from your Best Buy account. Important Caveats Best Buy Return & Exchange Policy