Best Buy Ps4 Controller Warranty -
: Includes normal wear and tear (like stick drift), internal hardware failure, power surges, and even accidental damage from handling (drops/spills). How to Claim :
Call Sony support at if you prefer phone assistance.
: Call 1-800-433-5778 for questions or to start a claim if you can't visit a store. best buy ps4 controller warranty
Visit the PlayStation Repairs site to get a return authorization.
If your controller is defective right out of the box and you don't have an extended warranty: : 15 days to return or exchange. Plus/Total Members : 60 days to return or exchange. : Includes normal wear and tear (like stick
: Best Buy typically handles these claims only within their standard return window (usually 15 days for standard members). After that, you must deal with Sony directly:
: The item must be in "like-new" condition with all original packaging for a full refund. Quick Summary Table Manufacturer Warranty Geek Squad Protection Duration Typically 2 Years Accidental Damage Stick Drift Often excluded (wear/tear) Claim Method Mail-in to Sony In-store at Best Buy Required Proof of purchase Phone number or Account Visit the PlayStation Repairs site to get a
: Using your GSP for a replacement typically fulfills that specific contract. You may need to purchase a new protection plan for the replacement controller. 2. Sony Manufacturer Warranty DualShock 4 controllers