Reviewers on platforms like Yelp Toronto and Tripadvisor overwhelmingly warn against using the service:
Many complaints state that purchased merchandise never arrived, or that refunds were promised but never issued. buytopia head office toronto
On workplace platforms like Glassdoor, employee reviews of the Toronto office paint a troubled picture, despite a few mentions of friendly coworkers: Reviewers on platforms like Yelp Toronto and Tripadvisor
Former customer service staff noted that they were unable to actually resolve customer issues or offer real support. buytopia head office toronto
Users report that emails go completely unanswered and that phone lines do not work.
One review claimed that cheap products were artificially marked up to make "discounts" look much larger than they actually were.
The company has a highly negative reputation among both consumers and former employees. 🛑 Consumer Reviews