: A guarantee to match or beat authorized reseller prices on identical products.
The service is an exclusive, members-only benefit that provides personalized assistance for sourcing, designing, and purchasing home and lifestyle products. It acts like a personal assistant for all your home purchasing needs, helping you navigate hundreds of thousands of products to find specific styles or budget-friendly options. Key Features of the Concierge Service direct buy concierge
: Through the My DirectBuy app, members can upload a photo of an item they see (in a magazine or another store), and the concierge team will locate that exact product or a similar version at a member price. : A guarantee to match or beat authorized
: New members often have access to a 30-Day Money Back Guarantee to test the savings and service. MEMBERSHIP GUIDE Canada - DirectBuy Key Features of the Concierge Service : Through
: Assistance with account navigation or password resets is available at my.directbuy.com . Membership Benefits Summary
The concierge team is available six days a week via phone and email to assist both U.S. and Canadian members. : Call DirectBuy Member Care at 1-219-682-2083 .