: Outdated Access Point Name (APN) settings on the sender's or receiver's device. Troubleshooting Steps
: For Android users, go to Settings > Apps > Messages > Storage and tap Clear cache . g61106.mp4
Are you this file from someone else, or did it appear after you sent a photo? : Outdated Access Point Name (APN) settings on
Users on platforms like the Apple Support Community and Reddit have reported similar issues where photos sent from Android (often via Google Messages ) arrive on iPhones as unplayable .mp4 files. This typically happens due to: you can try these fixes:
If you are seeing this file instead of an expected image, you can try these fixes: