: A CarMax representative will often text or email you to request necessary documents, such as your ID, a selfie, and insurance card .
: At the store, you will provide your down payment and complete any remaining signatures, which typically takes about 15 minutes if documents were pre-submitted. Texting Services and Support CarMax Text Message Terms and Conditions
To buy a car from CarMax , you can complete most of the process online or via text and email. After you select a vehicle on their website, follow the prompts on the car's detail page to start the purchase. If the car needs to be transferred to your local store, you will receive updates via email and text regarding its shipping and inspection status.
: Choose your car online and complete a pre-qualification to see your financing options.
: Most paperwork can be handled through e-sign links sent to your email or mobile device.
: Once the car is inspected and ready, you will receive a text or call to schedule a pickup or home delivery.
