Instead of typing a name into the "Custom" field for every sale, add frequently sold products to your Item Library via the Square Item Editor . This ensures the name is hard-coded into every receipt and report.
To prevent your transactions from appearing as generic "Custom Amount" entries, follow these best practices found in the Square Community:
If you use variations (e.g., Small vs. Large), ensure the "Item Name" is filled out at the top level, as Square sometimes defaults to the variation name only if the main title is missing. IMG_6490.jpg
Troubleshooting Square App: Why Your Item Names May Be Missing
The most frequent culprit is a simple delay in synchronization between your mobile device and Square’s servers. Instead of typing a name into the "Custom"
Older data stored on your tablet or phone can prevent the most recent updates from the Dashboard from appearing. How to Ensure Items Show Up Correctly
In the Square POS app, go to Settings > Data and check the status of your last sync. If it hasn't updated recently, ensure you have a stable internet connection. Large), ensure the "Item Name" is filled out
Based on the image filename provided, "IMG_6490.jpg" appears in a context related to troubleshooting the and Dashboard . Users have previously shared this specific image to illustrate issues where custom item names or amounts were not correctly populating on their merchant interface.