: Have your version of Windows or the specific Microsoft 365 app name ready.
: You can request a callback by providing your phone number through the Get Help site.
Are you trying to fix a , or do you need help with a subscription/billing issue?
: Note if the issue started after a new update or software installation. How to Contact Support
: Write down any specific numbers or messages that pop up.
Protect yourself from tech support scams - Microsoft Support