The UnSub, later identified as Hinckley, makes a series of cryptic and threatening phone calls to the parents to induce a state of pure terror. He waits for the parents to be distracted or away from the child's side for only a few seconds before snatching them.
Hotch remains the stoic anchor, especially when dealing with the grieving parents who are being torn apart by the UnSub's mind games. Critical Reception [S9E10] The Caller
The episode begins in St. Louis, Missouri, where a young boy named Andy Tabb vanishes from his bedroom. His parents report receiving a terrifying, silent phone call just before his disappearance. The BAU (Behavioral Analysis Unit) is called in and quickly realizes the case bears a striking resemblance to a cold case from 1985 in Newark, New Jersey, involving a boy named Richard Higgins. The UnSub, later identified as Hinckley, makes a