Ensure the name and DOB on your application exactly match your ID.
If your verification is rejected, it is usually due to one of these reasons: Selfie_Verif.zip
If you received a file named "Selfie_Verif.zip" via email or DM from an unofficial source, do not open it . Legitimate verification is done through the official Zip Help Centre or app, not by sending or receiving .zip files. Ensure the name and DOB on your application