: The episode title refers to Amy being featured as a "Lady Boss" in a corporate context. Jonah takes up the cause of gender equality, partially sparked by the optics of how Amy is being presented or treated by the new management.
: Following the Cloud 9 acquisition, Amy receives materials from the new parent company, Zephra . Much of her struggle involves trying to navigate their automated systems and "welcome" protocols while trying to get a real person on the phone. Superstore s05e11
: Sandra enlists Garrett and Dina to help her stand up to Carol. This involves preparing and practicing "scripts" or notes to help Sandra find her voice and be more assertive. : The episode title refers to Amy being