Trane Software | Techview

: Using the Custom Graphics view, Elias watched the sensors in real-time. He saw the differential pressure dropping across the heat exchanger. It wasn't a software glitch; a pump upstream was losing its prime.

Elias was a veteran technician, but these newer units were more computer than machine. He reached into his tool bag and pulled out his ruggedized laptop. This wasn't a job for a pipe wrench; it was a job for . Trane Software Techview

: He navigated to the Diagnostics tab. Instantly, a red flag appeared: "Low Evaporator Water Flow." : Using the Custom Graphics view, Elias watched

like binding LLIDs or updating firmware. Which part of the software are you most interested in? Elias was a veteran technician, but these newer

In the humming, dimly lit mechanical room of a high-rise in Chicago, Elias sat on a milk crate, staring at the massive . It was mid-August, the city was baking in a 95-degree heatwave, and the building’s cooling system had just gone into a "Hard Lockout."

Within twenty minutes, the "Leaving Water Temperature" began to drop: 55°F... 50°F... 44°F.