The company employs a professional pharmacy team to ensure safe dispensing and offers access to a PetMeds Pharmacist for customer questions at 1-888-738-6331 . Customer Programs and Policies
(often referred to as PetMeds ) is America's largest and most established online pet pharmacy. Founded in 1996, the company specializes in delivering prescription and non-prescription pet medications, health supplements, and pet food directly to consumers through its website and toll-free number. Core Services and Products
As a licensed pharmacy, PetMeds dispenses only FDA/EPA-approved medications. www.1800petmeds.com
Most orders are shipped the same day approval is received, with many arriving within 1–2 days.
For prescription orders, customers provide their veterinarian's contact information. The PetMeds pharmacy team then contacts the vet directly via phone or fax to verify the prescription. The company employs a professional pharmacy team to
A free loyalty program where members earn 1 point for every $1 spent . Every 250 points automatically triggers a $5 loyalty credit applied to the account. Corporate and Contact Information Location: Headquartered in Delray Beach, Florida .
Includes treatments for heartworm, flea and tick prevention, and chronic conditions like diabetes or heart disease for dogs, cats, and horses. Core Services and Products As a licensed pharmacy,
PetMeds stands out for its generous refund policies. It offers full refunds for non-prescription items within 90 days and unique prorated refunds for prescription medications for up to 30 days after shipping.
