Zales Buy Back [2026]

: You send in gold or platinum items (even broken pieces). Zales records the unpacking of your items for security and posts the video to your account.

Zales guarantees that most natural diamond jewelry (bridal sets, solitaire rings, earrings, necklaces, or pendants) can be traded in for . zales buy back

: You generally need a valid Zales receipt to prove the original purchase price. Zales Gold Exchange : You send in gold or platinum items (even broken pieces)

: To use the trade-in credit, the new item must be at least double the price of the original. For example, a $2,500 ring can be traded in only toward a new piece costing at least $5,000. : You generally need a valid Zales receipt

Zales does not have a traditional "buy back" program for cash . Instead, they offer a policy for upgrades and a separate Gold Exchange service for selling unwanted gold or platinum jewelry. Diamond Trade-In & Upgrades